Level of compliance
This website is partially compliant due to the non-compliances and exemptions listed below.
An internal accessibility audit has been conducted. This audit consisted of a simplified analysis.
Contrast and colors: Some pages and graphical elements (buttons, links, interactive cards) do not always meet the contrast ratios recommended by WCAG 2.1 standards. This may make reading difficult for visually impaired users.
Media: Several informational or presentation videos available on the site do not yet have synchronized captions or full text transcripts, limiting access for deaf or hard-of-hearing users.
CHIREC Hospital Group plans to gradually improve these aspects in upcoming design updates and to provide captions and transcripts for new videos.
For content that is not yet fully accessible, we offer the following alternatives to visitors:
- PDF documents or other files can be provided upon request in an accessible format (e.g., Word text, transcript).
- Videos are, whenever possible, accompanied by captions or a transcript available on request.
- A dedicated contact is available for any request for alternative access via email at communication@chirec.be or by phone at +32 2 434 45 03.
- Visitors can also go to or call the patient/reception service at CHIREC sites, where staff can provide the necessary information in an accessible format.
If you have any questions or feedback regarding the accessibility of our website/application, you can contact the department responsible for accessibility:
- By email: communication@chirec.be
- By phone: +32 2 434 45 03
If this department does not respond, you can contact the patient/reception service of CHIREC Hospital Group.
CHIREC Hospital Group plans to gradually improve the accessibility of the website by:
- Making existing PDF documents and texts accessible,
- Adding captions and transcripts to new videos,
- Improving contrast and keyboard navigation,
- Training internal teams to create accessible content from the moment of publication.