ORGANIZATION OF THE UNIT
Each room is equipped with a bed (adapted to your child’s age), a shower room with toilet, a television, and a call button next to your child’s bed, which you can press if you need assistance from a caregiver. Several adjustable lights are available to adapt brightness to your child’s needs.
There are two types of rooms:
Private Room:
Each room has an “accompanying person” bed, which is stored in the closet next to the window.
Shared Room:
Each shared room has two beds for patients. There is no accompanying person bed for parents of children over 3 years old.
If you are alone in a shared room, please do not use the second bed so that it is kept clean and ready for a new admission.
A playroom is available, including a space for younger children. For safety reasons, children must be accompanied by an adult.
/!\ Only children who are not in isolation may access the playroom.
In this room, you will find facilities to wash dishes, and to make tea or coffee. A microwave is available to heat meals.
In the large refrigerator (below the microwave), you will find your child’s bottles, labeled with their name.
In the smaller refrigerator (to the left when entering), you will find vegetable purées (with or without meat or fish) and fruit purées. These are not labeled; please only take the portion requested at your child’s admission. These purées are delivered before noon.
/!\ Also inside the small fridge are plates of mashed potatoes, ham, or pasta. Please do not take these. They are reserved for same-day surgery patients.
You will also find a supply of bottles and nipples available for use.
To ensure your child’s room remains a comforting environment, treatments (dressings, blood tests, etc.) are performed, when possible, in a dedicated room. Pain prevention and management is one of our priorities, and various techniques are used to make procedures as comfortable as possible.
If your child is placed in isolation, it simply means they are contagious or particularly fragile. In this case, your child cannot leave the room. Specific hygiene measures must be followed. Your nurse will guide you.
Visitors must wash their hands and/or use hand sanitizer.
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/!\ Please avoid using the call button during the staff shift handover times written on your door, except in emergencies.
/!\ It is very important to wash your hands regularly, e.g., before and after caring for your child. Also use the hand sanitizer located at the entrance of the room when entering and leaving.
/!\ If someone else takes your place at your child’s bedside, please inform the nurse responsible for your child.
/!\ Room blinds are electric and can be operated using the call button. The nurse will show you upon arrival. Exterior sun shades are controlled automatically based on sunlight.
/!\ For proper care and cleaning conditions, please fold away the accompanying bed each morning and keep the room tidy.
NURSING CARE
To ensure your child does not lose weight during illness, they are weighed in the morning, fasting, without clothes or diaper.
Please call the nurse when your child wakes up, before the first meal.
If your child has a fever, temperature is taken every 3 hours. Otherwise, three times per day is sufficient.
If your child needs nasal decongestion, the nursing team will teach you how to perform it so you can do it yourself later.
/!\ For best results, your child should not have eaten for at least 1 hour before the procedure.
If your child has an intravenous catheter, it must not get wet. Bathing must be done by two people. A nurse or nursing assistant can help you in the morning. If you prefer to bathe your child in the afternoon or evening, please arrange help from a family member.
If your child is admitted for a respiratory problem, consciousness issue, is under 6 months old, or based on medical decision, they may be placed on monitoring. This monitors heart rate, breathing rate, and blood oxygen level.
You will receive a feeding chart to ensure complete tracking of your child’s care. You may record feedings (breastmilk, bottle, meals), temperature, urine, and stools with corresponding times.
The pediatrician may request further examinations (X-ray, ultrasound, etc.). These are scheduled into an already busy timetable—thank you for your understanding, even if this occurs during nap time.
A hospital porter will accompany your child. Blood tests are performed by the unit’s nurses, usually in the morning, and adapted to your child’s rhythm.
OUR TEAM
*A pediatrician will examine your child every day.
Our Pediatricians
Pediatrician - Head chef of service
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
Pediatrician
The nursing team includes around fifteen specialized pediatric nurses who receive ongoing training to provide care 24/7 and ensure high-quality support.
A nursing assistant is also available to help with bathing and other care if needed.
Head Nurse
Our secretary is available from 8:30 AM to 2:30 PM to provide information, assist, or direct you to the appropriate person.
Secretary
Hospitalization can be difficult for families. A psychological support service is available—please do not hesitate to request help if needed.
Child Psychiatry
Child psychiatrists
Child psychiatrists
Psychologists
Psychologist
Psychologist
Dietitian
Dietitian
Physiotherapists
Physiotherapist
Physiotherapist
A social worker can assist you with practical arrangements. If your child’s condition allows, volunteers may offer educational or recreational activities.
DISCHARGE FROM THE HOSPITAL
When leaving depends on the pediatrician’s decision. Before departure, please:
- Collect discharge documents (medical prescriptions, certificates, etc.)
- Take any medications brought with you (antibiotics, syrups, drops)
- Call the nurse to remove monitoring electrodes, IV catheter, etc.
- Complete the satisfaction questionnaire so we can continue to improve
Inform the secretary (or the nurse, if the secretary is absent) when leaving.